If you completed payment but your items were not dispensed (e.g., the machine was out of stock or there was a technical issue), your payment is safe and your transaction is still valid.
To recover your items, find the Transaction ID in your payment confirmation email. It will look something like: 123e4567-e89b-12d3-a456-426614174000
Promo code payments are verified automatically. Card payments will be validated with the payment provider before dispensing.
Enter the transaction ID from your confirmation email to check your payment status.